Privacy Policy
Our Commitment to Your Privacy
At LawnHero Waukegan Artificial Grass, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We only collect information necessary to provide you with excellent service and will never sell your personal data to third parties. By using our website and services, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and property address when you request a quote or contact us. We may also collect information about how you use our website, including your IP address, browser type, and pages visited. This helps us improve your experience and understand how visitors interact with our site. If you call us, we may record calls for quality assurance and training purposes.
How We Use Your Information
We use your information to provide quotes, schedule services, communicate with you about your project, and send you updates about your service appointments. We may also use your information to improve our services, analyze website traffic, and send you promotional materials if you have opted in to receive them. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send you.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors or scheduling software, but only to the extent necessary to provide our services. These partners are required to keep your information confidential. We may also disclose information if required by law or to protect our rights and safety.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. We may also use analytics tools like Google Analytics to understand site traffic and user behavior.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We regularly review and update our security practices to ensure your information remains protected. If we become aware of any security breach, we will notify you as required by law.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can also opt out of marketing communications or request that we stop processing your data. To exercise these rights, simply contact us using the information below. We will respond to your request within a reasonable timeframe. Please note that we may need to retain certain information for legal or administrative purposes.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information immediately. If you believe we have collected information from a child, please contact us right away.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes means you accept the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at hi@waukeganartificialgrass.com or call us at (847) 881-3785. We are here to address any privacy concerns you may have.
Last updated: December 1, 2025